Mark Munford
About Mark Munford
Mark Munford is a Senior Customer Success Manager at ScienceLogic, with a diverse background in technology and operations management. He previously held various positions at LIMA, including Group Operations Manager and Technical Support Manager, over a span of 15 years.
Current Role at ScienceLogic
Mark Munford serves as a Senior Customer Success Manager at ScienceLogic, a position he has held since 2021. In this role, he focuses on ensuring customer satisfaction and success with the company's products and services. His experience in customer management allows him to effectively address client needs and foster strong relationships.
Previous Experience at LIMA
Mark Munford has extensive experience at LIMA, where he held various positions over a span of 15 years. He began as a Systems Engineer from 2003 to 2006, then progressed to roles including Technical Support Manager from 2011 to 2017, Solutions Architect from 2017 to 2019, and Group Operations Manager from 2019 to 2021. His diverse roles contributed to his comprehensive understanding of operations and customer support.
Education and Qualifications
Mark Munford completed his secondary education at Sale Grammar School from 1992 to 1998. He then attended the University of Liverpool, where he studied Computer Science and earned a degree in Computer Information Systems from 1998 to 2001. His educational background provides a solid foundation for his career in technology and customer success.
Early Career at Ryalux Carpets Ltd
Before joining LIMA, Mark Munford worked as an IT Engineer at Ryalux Carpets Ltd from 2002 to 2003. This role marked the beginning of his career in the technology sector, where he gained practical experience in IT support and systems management.