Michael Mc Lasky
About Michael Mc Lasky
Michael Mc Lasky serves as a Support Leader at ScienceLogic since 2022, bringing extensive experience in client excellence and leadership from previous roles at Pitney Bowes and other companies.
Work at ScienceLogic
Michael Mc Lasky has been serving as the Support Leader at ScienceLogic since 2022. In this role, he emphasizes client excellence as a fundamental aspect of his leadership approach. His responsibilities include overseeing support operations and ensuring high levels of customer satisfaction. His tenure at ScienceLogic marks a continuation of his extensive experience in support leadership.
Previous Experience at Zones, LLC
Before joining ScienceLogic, Michael Mc Lasky worked at Zones, LLC as a Support Leader for Microsoft O365 from 2021 to 2022. His role involved managing support services and enhancing client interactions during his time in Menands, New York. This position contributed to his overall expertise in client support and service management.
Career at Pitney Bowes
Michael Mc Lasky held multiple positions at Pitney Bowes over several years. He served as the Global Director Front Line Support from 2017 to 2019 and as Director of Software Support for the Americas from 2014 to 2016. Additionally, he was a Senior Manager in Software Support from 2009 to 2014 and a Senior Software Support Engineer from 2005 to 2009. His roles involved directing international teams and aligning support strategies with business objectives.
Education and Expertise
Michael Mc Lasky studied at the State University of New York College of Agriculture and Technology at Cobleskill, where he focused on Web Development, Management, and Programming from 2001 to 2005. This educational background provided him with a strong foundation in technical skills and management principles, which he has applied throughout his career in support leadership.
Experience at Precisely | Trust in Data
Michael Mc Lasky worked as the Director of Customer Support at Precisely | Trust in Data from 2020 to 2021. In this role, he was responsible for overseeing customer support operations and ensuring service quality in the Albany, New York Metropolitan Area. His experience at Precisely further enhanced his capabilities in managing client relationships and support teams.