Paul O'connor
About Paul O'connor
Paul O'Connor is a Technical Support Engineer with extensive experience in IT infrastructure and a background in various technologies. He has worked at ScienceLogic since 2016 and previously held positions at Enablis Pty Ltd and Integrated Group.
Work at ScienceLogic
Paul O'Connor has been employed at ScienceLogic as a Technical Support Engineer since 2016. In this role, he provides support to APAC and global customers, focusing on maintaining and resolving issues related to a Linux and Python-based monitoring platform. His responsibilities include ensuring the visibility and reliability of IT infrastructure, which is essential for effective operations. O'Connor's experience in technical support has contributed to the overall performance and resiliency of the systems he manages.
Previous Experience at Enablis Pty Ltd
Before joining ScienceLogic, Paul O'Connor worked as a Principal Engineer at Enablis Pty Ltd from 2009 to 2016. During his seven years in this role, he was based in Sydney and gained extensive experience in various technologies. His work involved addressing complex technical challenges and contributing to the development and support of IT solutions.
Background in ICT Engineering
Paul O'Connor began his career as an ICT Engineer at Integrated Group, where he worked for one year from 2007 to 2008 in Melbourne, Australia. This early experience laid the foundation for his technical skills and understanding of IT infrastructure. His educational background includes studying at Tauranga Boy's College, where he completed high school.
Technical Expertise and Skills
O'Connor possesses a wide range of technical skills, particularly in areas such as Docker, Corosync, and DRBD. His expertise extends to managing IT infrastructure visibility and reliability, which is crucial for effective monitoring and support. He is dedicated to improving resiliency and performance in his technical support roles, demonstrating a commitment to solving complex problems collaboratively.
Passion for Customer Support
Paul O'Connor has a strong passion for serving others, which is evident in his approach to technical support. He emphasizes collaboration and teamwork to address customer issues effectively. His focus on customer service and problem-solving has made him a valuable asset in his current and previous roles.