Sara Leslie
About Sara Leslie
Sara Leslie serves as the Customer Marketing Senior Manager for Communities at ScienceLogic, where she focuses on enhancing customer engagement and community participation. With extensive experience in online community management across various industries, she has a proven track record of developing educational programs and fostering collaboration among community members.
Current Role at ScienceLogic
Sara Leslie serves as the Customer Marketing Senior Manager for Communities at ScienceLogic, a position she has held since 2023. In this role, she focuses on enhancing customer engagement and fostering community interactions. She manages the Nexus Community, where she engages with members to facilitate collaboration and problem-solving. Her responsibilities include providing guidance on community behavior and encouraging participation among new members.
Previous Experience in Online Community Management
Sara Leslie has extensive experience in online community management, having worked in various roles across multiple organizations. She was the Director of Online Communities at Infineon Technologies from 2018 to 2022, where she focused on community development. Prior to that, she served as an Online Community Manager at Cisco Systems from 2007 to 2010 and at Brocade from 2010 to 2011. She also held the position of Senior Manager of Online Communities at Qlik Inc. from 2011 to 2018, where she successfully launched and refreshed online communities.
Education and Academic Background
Sara Leslie studied at San Jose State University, where she earned a Bachelor of Science degree in International Business from 1998 to 2001. Prior to her university education, she attended Prospect High School, completing her general education and obtaining a diploma from 1987 to 1991. This educational background has provided her with a solid foundation for her career in customer marketing and community management.
Expertise in Customer Success and Education Programs
Sara Leslie possesses a strong background in customer success, usability, analytics, and CRM integrations. She has developed and implemented online education programs that have led to increased learner registration, course completion, and product engagement. Her expertise extends to launching, relaunching, and migrating online communities across various industries, including SaaS, data visualization, and software.
Professional Engagement and Collaboration
Sara Leslie enjoys working with cross-functional teams to deliver innovative digital solutions. She actively engages with community members to share ideas and feedback, facilitating collaboration among participants. Her approach emphasizes creating valuable experiences that align with both customer and business objectives, ensuring a productive community environment.