Achal S.
About Achal S.
Achal S. is a Project Manager at Scientific Games, with a background in technical sales and customer success across various companies in New Zealand and Australia. He holds a Bachelor of Information Technology and a Diploma in Information Technology, along with a PRINCE2® certification in project management.
Current Role at Scientific Games
Achal S. has been serving as a Project Manager at Scientific Games since 2021. In this role, he is responsible for overseeing project execution and ensuring alignment with organizational objectives. His experience in managing business groups and support personnel allows him to effectively navigate operational challenges. Achal's focus on customer satisfaction and service delivery contributes to the overall success of the projects he manages.
Previous Experience at Vocus
Achal S. worked at Vocus in various capacities from 2017 to 2021. Initially, he served as a Service Delivery Manager/Project Manager for two years in the Greater Sydney Area. Following this role, he transitioned to the position of Customer Success Manager, where he focused on enhancing client relationships and ensuring customer satisfaction. His tenure at Vocus provided him with valuable experience in project management and service delivery.
Professional Background in New Zealand
Achal S. has a solid professional background in New Zealand, where he held several positions. He worked as a Technical Sales Consultant at Spark New Zealand from 2013 to 2014 and as a Service Delivery Analyst at iiNet from 2014 to 2016. Additionally, he served as a Project Coordinator at Visionstream for nearly a year in 2016. These roles contributed to his expertise in customer service and technical sales.
Education and Certifications
Achal S. holds a Bachelor of Information Technology from Charles Sturt University, where he studied Business Analysis from 2019 to 2021. He also achieved a Diploma in Information Technology with a focus on Network Engineering from TAFE NSW in 2019. Furthermore, he has obtained PRINCE2® certification, which demonstrates his proficiency in structured project management methodologies.
Skills in Project and Portfolio Management
Achal S. possesses a diverse skill set in project and portfolio management. He has experience in managing projects to ensure they align with organizational goals and objectives. His background includes proficiency in data and business analytics, which supports informed decision-making and strategic planning. Achal's strong focus on customer satisfaction is evident in his approach to escalation management and client relationship management.