Alexander Schenk
About Alexander Schenk
Alexander Schenk is a Software Support Engineer with extensive experience in incident management and administration of Atlassian JIRA and Confluence. He holds a Master of Science in IT Management and has worked in various technical roles since 2008.
Work at Scientific Games
Alexander Schenk has been employed at Scientific Games as a Software Support Engineer since 2014. In this role, he specializes in incident management, ensuring that software issues are addressed efficiently and effectively. His tenure at Scientific Games spans a decade, during which he has contributed to the company's software support initiatives.
Previous Experience in Technical Support
Before joining Scientific Games, Alexander Schenk worked at Edentity Software Solutions GmbH as a Technical Support Engineer from 2013 to 2014. His experience in this role provided him with a solid foundation in technical support and customer service, which he has applied in his current position.
Education and Expertise
Alexander Schenk holds a Master of Science in IT-Management from Fachhochschule Wiener Neustadt, which he completed from 2016 to 2018. He also earned a Bachelor of Science in Engineering with a focus on Wirtschaftsingenieur from the same institution between 2012 and 2015. Earlier, he studied Elektrotechnik & Informationstechnik at HTL Wiener Neustadt, where he achieved the title of Ing. from 2005 to 2009.
Career History in Software Development
Prior to his current role, Alexander Schenk worked as a Database Application Developer at REWE Group from 2011 to 2013. He also gained experience as a Technical Administrator at VBV-Gruppe from 2008 to 2011. These positions allowed him to develop skills in software development and technical administration.