Alix Bell
About Alix Bell
Alix Bell is a Customer Services Manager at Scientific Games, where she has worked since 2017. She holds a Bachelor's Degree in Philosophy from The University of Stirling and has previous experience in customer service and account management across various companies.
Current Role as Customer Services Manager
Alix Bell currently holds the position of Customer Services Manager at Scientific Games, a role she has occupied since 2017. Based in Leeds, United Kingdom, she oversees customer service operations, ensuring effective communication and support for clients. Her experience in customer service and account management contributes to her ability to enhance customer satisfaction and streamline processes within the organization.
Previous Experience at Scientific Games
Before her current role, Alix Bell worked as an Account Executive at Scientific Games from 2014 to 2017. During her time in this position, she was responsible for managing client accounts and fostering relationships with customers. This experience provided her with a solid foundation in the gaming industry and customer relations, which she has leveraged in her current managerial role.
Education in Philosophy
Alix Bell earned her Bachelor's Degree in Philosophy from The University of Stirling, studying from 1997 to 2000. This educational background has equipped her with critical thinking and analytical skills, which are beneficial in her professional roles, particularly in understanding customer needs and resolving issues effectively.
Career Background in Financial Services
Prior to her roles in customer service, Alix Bell worked at the Royal Bank of Scotland as an Underwriter from 2001 to 2006. This position involved assessing financial risks and making decisions on loan applications. Her experience in the banking sector has contributed to her understanding of financial products and customer requirements.
Experience in Customer Service Roles
Alix Bell has extensive experience in customer service, having worked at ghd from 2012 to 2014 in a customer service capacity. Additionally, she served as an Account Executive at IMAGE DATA GROUP LIMITED from 2009 to 2011. These roles have further developed her skills in managing customer interactions and addressing inquiries effectively.