Angel Gonzalez
About Angel Gonzalez
Angel Gonzalez serves as a Field Service Tech I at Bally Technologies and Scientific Games, with extensive experience in customer service and military service. He holds a Bachelor of Science in Global Business Management from the University of Phoenix.
Current Role at Scientific Games
Angel Gonzalez has been employed at Scientific Games as a Field Service Tech I since 2015. In this role, he is responsible for providing technical support and maintenance services for gaming equipment. His position requires a strong understanding of gaming technology and customer service skills to ensure optimal performance of the systems.
Experience at Bally Technologies
Since 2013, Angel Gonzalez has worked as a Field Service Tech I at Bally Technologies. His responsibilities include troubleshooting and repairing gaming machines, ensuring they operate efficiently. This role has allowed him to develop technical expertise in the gaming industry and enhance his problem-solving abilities.
Background in Customer Service
Angel Gonzalez began his career in customer service at Ruth's Chris Steak House in Puerto Rico, where he worked from 2010 to 2013. This experience provided him with foundational skills in customer interaction and service delivery, which he has carried into his subsequent technical roles.
Military Service in the Army National Guard
Angel Gonzalez has served as an E5 Sergeant in the Army National Guard since 2012. His military service in Ceiba, Puerto Rico, has contributed to his leadership skills and discipline, which are valuable in his technical and service roles.
Education in Global Business Management
Angel Gonzalez studied at the University of Phoenix, where he earned a Bachelor of Science in Business with a focus on Global Business Management. His studies, completed between 2006 and 2011, provided him with a solid foundation in business principles and practices.