Benjamin Gueguen, Dipl. Ing., Psmi
About Benjamin Gueguen, Dipl. Ing., Psmi
Benjamin Gueguen is an IT Account Manager with extensive experience in customer relations and engineering. He currently works at Scientific Games and is fluent in French, English, and German, which aids in managing international client interactions.
Work at Scientific Games
Benjamin Gueguen currently serves as an IT Account Manager at Scientific Games, a position he has held since 2021. His role involves managing customer inquiries and ensuring high levels of customer satisfaction. He is responsible for coordinating responses to client needs and supports contract and billing matters, including the preparation of offers and cost estimates. His work contributes to the company's commitment to delivering tailored solutions for its clients.
Previous Experience at InData GmbH
Before joining Scientific Games, Benjamin Gueguen worked at InData GmbH as an IT Account Manager from 2020 to 2021. His responsibilities included managing client accounts and addressing customer inquiries. He also served as an IT Consultant at the same company from 2017 to 2020, where he gained valuable experience in client relationship management and technical support.
Engineering Background
Benjamin Gueguen has a solid engineering background, having worked in various roles prior to his current position. He was an Engineering Project Leader at Saft from 2016 to 2017 and a Mechanical and Methods Engineer at Saint-Gobain - GLASSVER from 2014 to 2015. Additionally, he worked as a Process Engineer at NEYRTEC MINERAL in 2013. These roles involved developing customized product solutions and coordinating with suppliers to ensure product delivery.
Education and Expertise
Benjamin Gueguen holds a Master's Degree in Industrial Engineering from Université du Québec à Trois-Rivières, which he obtained during an exchange semester in 2014. He also earned an Engineering Diploma in Industrial Systems Engineering from ENSIBS - Ecole Nationale Supérieure d'Ingénieurs de Bretagne Sud, completing his studies in 2014. Earlier, he achieved a DUT in Génie Industriel et Maintenance from IUT de Lorient, graduating in 2011. His education provides a strong foundation for his roles in IT and engineering.
Language Proficiency
Benjamin Gueguen is fluent in French, English, and German. This multilingual capability enhances his effectiveness in managing international client relationships. His language skills enable him to communicate clearly and efficiently with clients from diverse backgrounds, contributing to successful project outcomes and customer satisfaction.