Edward Hall
About Edward Hall
Edward Hall is a Field Service Manager at Scientific Games, where he oversees a team of 16 technicians in the gaming systems industry. With extensive experience managing operations for over 72 casinos and a background in electrical maintenance and computer sciences, he is recognized for his customer service and expertise in disaster recovery.
Work at Scientific Games
Edward Hall has worked at Scientific Games since 2000, serving as a Field Service Manager for 24 years. In this role, he supervises a team of 16 field service technicians within the gaming systems industry. His responsibilities include managing technical operations for over 72 casinos across three states. Hall is recognized for his commitment to providing superior customer service to casino clients, ensuring that their gaming systems operate efficiently and effectively.
Education and Expertise
Edward Hall has a background in electrical and electronics maintenance, having studied Aviation Electronic Technician and Warfare Operator since 1987. He also earned an Associate's degree in Computer and Information Sciences and Support Services from Red Rocks Community College, where he studied from 2012 to 2014. His educational background supports his expertise in managing technical operations and compliance within the gaming systems sector.
Background
Edward Hall has extensive experience in the gaming systems industry, particularly in compliance and audit documentation. His career spans over two decades, during which he has developed specialized skills in disaster recovery for gaming systems. Hall's role involves overseeing technical operations and ensuring that service delivery meets industry standards and client expectations.
Achievements
Throughout his career, Edward Hall has managed technical operations for a significant number of casinos, demonstrating his capability in overseeing complex service environments. His focus on compliance and audit documentation has contributed to the operational integrity of gaming systems. Hall's dedication to customer service has established him as a reliable resource for casino clients seeking technical support.