Eric Jefferson
About Eric Jefferson
Eric Jefferson is an Advanced Technical Writer with extensive experience in technical communication and multimedia design. He has worked for several companies, including Scientific Games and Siemens Healthineers, and holds degrees from Villanova University and Rowan University.
Current Role at Scientific Games
Eric Jefferson currently serves as an Advanced Technical Writer at Scientific Games, a position he has held since 2019. Based in Alpharetta, Georgia, he has accumulated five years of experience in this role. His responsibilities include developing electronic-based educational content for the Technical Media and Training departments. He interacts frequently with various teams, including project managers and software engineers, to create effective communication materials.
Previous Experience at Scientific Games
Eric Jefferson has held multiple positions at Scientific Games. He worked as a Senior Technical Writer - Lead from 2016 to 2019, where he contributed for three years. Prior to that, he served as a Technical Writer III from 2014 to 2016 for two years. His tenure at Scientific Games has allowed him to gain extensive knowledge in technical writing and project management.
Education and Certifications
Eric Jefferson studied at Villanova University, where he achieved a focus in Decision and Information Technologies in 1998. He also holds a Bachelor of Arts in Communications from Rowan University. In addition to his educational background, he is certified as a Six Sigma Green Belt and an AIIM® SharePoint® Specialist, showcasing his expertise in process improvement and SharePoint administration.
Technical Writing Experience
Eric Jefferson has a robust background in technical writing, having worked at various organizations. He was a Senior Technical Writer at Siemens Healthineers from 2005 to 2011 and served as a Technical Writer at ADP from 2012 to 2014. His experience spans over two decades, during which he has developed skills in multimedia design, animation, and strategic marketing.
Collaboration and Communication Skills
Eric Jefferson is experienced in collaborating with diverse teams, including business and technical professionals. He assists the Technical Media Manager in assigning and distributing deliverables to other writers. His expertise in strategic marketing and executive communications has contributed to high-level company initiatives, demonstrating his ability to facilitate effective communication across various departments.