Eric Wester
About Eric Wester
Eric Wester is a Business Analyst at Scientific Games, where he has worked since 2014. He has a diverse background in technical support and customer service, with previous roles at companies such as Jack Henry & Associates, Datascape, and VSoft Corporation.
Current Role at Scientific Games
Eric Wester has been employed at Scientific Games as a Business Analyst since 2014. In this role, he contributes to various projects and initiatives aimed at enhancing the company's operations and service offerings. Based in Alpharetta, GA, he has accumulated significant experience over the past ten years, focusing on data analysis and business strategy.
Previous Experience at Jack Henry & Associates
Prior to his current position, Eric worked at Jack Henry & Associates as a Technical Support Engineer from 2012 to 2014. During his two years in Norcross, GA, he provided technical assistance and support, helping clients resolve issues related to the company's software and services.
Career Background in Customer Support
Eric's career in customer support began at Datascape, where he served as a Customer Support Representative from 2001 to 2003. This role laid the foundation for his skills in client interaction and problem-solving. He later continued to develop these skills at VSoft Corporation as an Implementation Specialist from 2008 to 2012, where he worked for four years in Duluth, GA.
Military Service in the U.S. Marine Corps
Eric Wester served in the U.S. Marine Corps from 1997 to 2001 as a Communications Center Operator. His four years of service provided him with valuable experience in communication and operational support, which has contributed to his professional development.
Education and Academic Credentials
Eric studied at Southern Polytechnic State University, where he focused on Management Information Systems (MIS) and earned his MBA from 2004 to 2006. His educational background has equipped him with the knowledge and skills necessary for his roles in business analysis and technical support.