Francois Basque, Ctfl
About Francois Basque, Ctfl
Francois Basque is a Manager of Software Quality Assurance Engineering at Scientific Games, where he has worked since 2018. With over 20 years of experience in the IT industry, he has held various roles including Business Analyst and IT Test Lead, and has expertise in test management within the Telecom, Lottery, and Gaming sectors.
Current Role at Scientific Games
Francois Basque serves as the Manager of Software Quality Assurance Engineering at Scientific Games, a position he has held since 2018. In this role, he is responsible for overseeing maintenance releases for customers, which includes planning, development, testing, and deployment. He manages customer enhancements and service requests, ensuring that they are fulfilled within established service level agreements. Basque regularly creates and reviews monthly service level reports with customers, providing insights into performance and service quality. He collaborates closely with systems and operations departments to support testing and operational needs.
Previous Experience at CGI and Atlantic Lottery Corporation
Prior to his current role, Francois Basque worked at CGI as a Senior Consultant - Systems Analyst/Test Lead from 2010 to 2018 in Moncton. During his tenure, he contributed to various projects, leveraging his expertise in software testing and systems analysis. Before CGI, he was employed at Atlantic Lottery Corporation as a Quality Test Analyst for one year, from 2009 to 2010. His experience in these roles laid a strong foundation for his current responsibilities in quality assurance.
Educational Background and Certifications
Francois Basque studied at NBCC - Dieppe, where he earned a Diploma in Web and Multimedia Conception from 1998 to 2000. He also holds an ISTQB Foundation Certificate in Software Testing, which demonstrates his commitment to maintaining high standards in software quality assurance. His educational background and certifications support his extensive experience in the IT industry.
Technical Skills and Expertise
Francois Basque possesses a wide range of technical skills relevant to his role in software quality assurance. He has expertise in test management and leading testing initiatives across various projects, particularly in the Telecom, Lottery, and Gaming industries. His knowledge includes XML, Web Services, MS SQL Server, Cognos, ETL, DTS, Atlassian JIRA, and Mercury Quality Center. He is also proficient in Unix/Linux environments and has experience with SOAP UI and various Windows operating systems. This technical proficiency enables him to effectively analyze, design, and implement information systems.
Career Overview in the IT Industry
Francois Basque has over 20 years of experience in the IT industry, having held various roles such as Business Analyst, IT Quality Tester, IT Test Lead, and Systems Analyst. His career began at Bell Aliant, where he worked as a Business Analyst from 2000 to 2009. Throughout his career, he has focused on analyzing business problems and implementing information systems to address client needs. His extensive experience contributes to his ability to manage quality assurance processes effectively.