Frank White
About Frank White
Frank White is an Operations Manager at Scientific Games, where he has worked since 2013. He oversees a team of 12 staff members and is responsible for software quality assurance and customer support for the Iowa Lottery gaming system.
Work at Scientific Games
Frank White has been employed at Scientific Games since 2007, starting as a Computer Operator. He worked in this role for three years until 2010, when he transitioned to Assistant Operations Manager, a position he held for another three years. In 2013, he became the Operations Manager, a role he has maintained for over a decade. His work is based in Urbandale, Iowa, where he has developed expertise in managing operations related to the Iowa Lottery gaming system.
Team Management and Responsibilities
As Operations Manager, Frank White oversees a team of 12 staff members dedicated to supporting the Iowa Lottery gaming system. His leadership involves coordinating efforts to ensure operational efficiency and effective customer support. He is responsible for the day-to-day management of the team, ensuring that all tasks related to the gaming system are executed smoothly and effectively.
Software Quality Assurance Expertise
Frank White conducts software quality assurance as part of his responsibilities in operations management. This role is crucial for ensuring the smooth operation of the central gaming system. He implements testing protocols and monitors system performance to identify and resolve any issues that may arise, thereby maintaining high operational standards.
Test Environment Management
In his current role, Frank White is responsible for maintaining both dedicated and virtualized test environments. This involves setting up, configuring, and managing these environments to ensure they meet the necessary requirements for testing and quality assurance. His efforts contribute to the overall reliability and performance of the gaming system.