Jacob Calvert
About Jacob Calvert
Jacob Calvert is an Associate Account Service Manager at Scientific Games, where he has worked remotely since 2023. He has a diverse background in leadership, customer service, and data entry, with previous roles in various industries including healthcare and retail.
Work at Scientific Games
Jacob Calvert currently holds the position of Associate Account Service Manager at Scientific Games, a role he has been in since 2023. His work is conducted remotely, allowing him to manage accounts and provide support to clients effectively. In this position, he aims to enhance his leadership skills and deepen his expertise within the company.
Education and Expertise
Jacob Calvert has pursued various educational opportunities to build his knowledge and skills. He studied at Chandler/Gilbert Community College from 2012 to 2013 and later attended Metropolitan State University of Denver from 2015 to 2016. He also earned an Associate's degree in General Studies from the Community College of Aurora between 2014 and 2015. Additionally, he completed a Certificate in Film/Video/Media from the Colorado Film School in 2015.
Background in Customer Service and Leadership
Jacob Calvert has a diverse work history that includes significant roles in customer service and leadership. He worked as a Manager at Chick-fil-A from 2014 to 2015 and later served as a Sales Associate and Department Sales Manager at Living Spaces Furniture from 2019 to 2020. His experience also includes a four-year tenure as a Medical Records Associate at OnPoint Medical Group, where he developed strong data entry skills.
Achievements in Business Listings Management
During his time at Reputation from 2020 to 2023, Jacob Calvert excelled as a Business Listings Success Manager. He contributed to a notable 150% growth in upsell in 2021, which represented the company's largest upsell achievement. His work focused on helping businesses grow while ensuring quality standards were upheld.