Jan Grotkopp
About Jan Grotkopp
Jan Grotkopp serves as the Team Leader for Customer Support at Scientific Games, a position he has held since 2006, totaling 18 years of experience in the role.
Work at Scientific Games
Jan Grotkopp has been employed at Scientific Games since 2006. In the role of Team Leader Customer Support, Grotkopp oversees customer service operations and ensures that client needs are met effectively. This position involves managing a team dedicated to providing support and solutions to customers. Grotkopp's long tenure at the company highlights a commitment to the organization and its objectives.
Professional Experience
With 18 years of experience in customer support at Scientific Games, Jan Grotkopp has developed a deep understanding of customer service processes and best practices. This experience includes training and mentoring team members, addressing customer inquiries, and implementing strategies to enhance service delivery. Grotkopp's expertise contributes to the overall efficiency of the customer support department.