John (Giovanni) Ferraro
About John (Giovanni) Ferraro
John (Giovanni) Ferraro is an experienced Order Fulfilment Manager at Scientific Games, with a strong educational background in management and business services. He has held various roles in the gaming industry since the 1990s, contributing to his expertise in order fulfillment and technical support.
Current Role at Scientific Games
John Ferraro serves as the Order Fulfilment Manager at Scientific Games, a position he has held since 2017. In this role, he oversees the order fulfillment processes, ensuring efficiency and accuracy in operations. Additionally, he has been a Work Health & Safety Committee Member since 2015, contributing to workplace safety initiatives and compliance. His tenure at Scientific Games spans multiple roles, reflecting his extensive experience within the organization.
Previous Experience in the Gaming Industry
John Ferraro has a significant history in the gaming industry, having worked at Scientific Games in various capacities since 2005. His previous roles include Production Manager from 2015 to 2017 and Technical Support Officer from 2005 to 2008. Before joining Scientific Games, he worked at Aristocrat as a QA Inspection / Technical Support professional and as a Field Service Technician. His diverse experience in technical support and management has equipped him with a comprehensive understanding of the industry.
Education and Professional Development
John Ferraro has pursued extensive education and professional development throughout his career. He achieved a Diploma of Management from TAFE between 2011 and 2013 and completed a Business Services - Frontline Management Certificate IV at ACADEMY. In 2015, he attended Shinka Management, where he completed both a 5S Master Class and a Visual Management course. Additionally, he studied Spanish at Sydney Community College from 2015 to 2016, further enhancing his skill set.
Technical Skills and Certifications
John Ferraro holds several technical qualifications that support his roles in management and technical support. He earned a Certificate II in Information Technology from TAFE and a Certificate in Electronics (Trade) between 1993 and 1995. These certifications, combined with his practical experience in various technical roles, have contributed to his expertise in the gaming technology sector.
Early Education
John Ferraro completed his Higher School Certificate at De La Salle College Ashfield from 1986 to 1992. This foundational education provided him with the necessary skills and knowledge to pursue further studies and a successful career in the gaming industry.