Josh Sanders
About Josh Sanders
Josh Sanders is an Operations Manager with over 10 years of experience in the Lottery gaming industry, currently working at Scientific Games in Phoenix, Arizona. He is responsible for ensuring operational support and system efficiency, while also providing PC hardware and software support.
Work at Scientific Games
Josh Sanders has served as Operations Manager at Scientific Games since 2016. In this role, he is responsible for overseeing operational processes and ensuring the efficiency of server and application production environments. His responsibilities include developing and updating checklists and procedures in response to software changes. This position builds on his extensive experience in the gaming industry, where he applies his knowledge to maintain high standards of operational support.
Current Role at IGT
In addition to his role at Scientific Games, Josh Sanders has worked at IGT (formerly GTECH) as an Operations Supervisor since 2006. His tenure at IGT spans 18 years, during which he has focused on providing 24/7 operational support. His responsibilities include ensuring data integrity and system efficiency, as well as participating in various phases of project life cycles, including planning and execution.
Education and Expertise
Josh Sanders studied at Coconino High School and later attended College America, where he earned an Associate's degree in Occupational Studies, Computer Technology, and Networking from 2003 to 2005. His educational background has equipped him with a solid foundation in information technology, which he has applied throughout his career in the lottery gaming industry.
Experience in the Lottery Gaming Industry
With over 10 years of experience in the lottery gaming industry, Josh Sanders has developed expertise in various areas including customer service, operations, quality assurance, system maintenance, and troubleshooting. His extensive experience has enabled him to effectively support operational processes and enhance system performance in his current and previous roles.
Technical Support Skills
Josh Sanders provides technical support for PC hardware and software, assisting multiple users with the installation, configuration, and deployment of desktop and laptop computers, as well as peripherals. His technical skills contribute to maintaining operational efficiency and ensuring that users have the necessary tools to perform their tasks effectively.