Juan Arroyo
About Juan Arroyo
Juan Arroyo is a Software Test Engineer with extensive experience in quality assurance and software performance testing. He has worked at Scientific Games since 2015 and previously held positions at UPS, WMS Gaming, and DeVry University.
Current Role at Scientific Games
Juan Arroyo has been employed as a Software Test Engineer at Scientific Games since 2015. In this role, he conducts root cause analysis for product issues, aiming to improve software quality. He actively participates in Game Development sprint meetings to align testing efforts with development cycles. Additionally, he leads software defect scrub and triage meetings with the Development team to ensure timely resolution of issues. His expertise includes cross-platform and peripheral interoperability testing, which is crucial in the gaming industry.
Previous Experience at WMS Gaming
Prior to his current position, Juan Arroyo worked as a Compliance Analyst at WMS Gaming from 2011 to 2015. His role involved ensuring that software products met regulatory standards and compliance requirements. This experience contributed to his understanding of quality assurance processes within the gaming sector. His tenure at WMS Gaming lasted four years and took place in the Greater Chicago Area.
Career at UPS
Juan Arroyo worked part-time as an Operations Supervisor at UPS from 2004 to 2008. During this four-year period, he was based in Hodgkins, IL. This role provided him with valuable operational experience and insights into logistics and management practices.
Educational Background
Juan Arroyo holds a Bachelor’s Degree in Computer Engineering Technology from DeVry University, where he studied from 2004 to 2007. He also earned an Associate’s Degree in Applied Science in Computer Information Systems from Saint Augustine College, studying from 2001 to 2003. His educational background laid the foundation for his career in software testing and quality assurance.
Training and Process Improvement Initiatives
In his current role, Juan Arroyo is responsible for training new Test Engineers in quality assurance processes, tool usage, and industry requirements. He introduces process improvement initiatives aimed at enhancing the quality assurance process. Additionally, he defines quality metrics and implements measurements to assess test effectiveness and efficiency, contributing to the overall improvement of software quality.