Matthew Webb
About Matthew Webb
Matthew Webb is a Technical Support Specialist II at Scientific Games, where he has worked since 2013. He studied Computer and Information Systems Security at ITT Technical Institute-Henderson from 2006 to 2009.
Work at Scientific Games
Matthew Webb has been employed at Scientific Games as a Technical Support Specialist II since 2013. In this role, he provides technical assistance and support for various gaming systems and software. His responsibilities include troubleshooting issues, assisting clients with technical inquiries, and ensuring the smooth operation of gaming technologies. Over the years, he has contributed to the company's commitment to delivering high-quality gaming experiences.
Previous Experience at UPS
Before joining Scientific Games, Matthew Webb worked at UPS as a Technical Support Lead from 2008 to 2012. In this position, he was responsible for overseeing technical support operations and ensuring effective resolution of technical issues. His experience at UPS equipped him with valuable skills in customer service and technical problem-solving, which he later applied in his role at Scientific Games.
Education and Expertise
Matthew Webb studied at ITT Technical Institute-Henderson from 2006 to 2009, focusing on Computer and Information Systems Security/Information Assurance. He achieved a specialization in Information Security Systems during his studies. This educational background provided him with a solid foundation in information security principles, which he utilizes in his current technical support role.
Career Timeline
Matthew Webb's career includes significant roles in technical support. He began his professional journey at UPS, where he served for four years as a Technical Support Lead. In 2013, he transitioned to Scientific Games, where he has been a Technical Support Specialist II for over a decade. His career reflects a consistent focus on technical support and information security.