Michael B.
About Michael B.
Michael B. is a Senior Logistics Specialist at Scientific Games, with a background in field service and product support roles. He has over a decade of experience in the gaming industry, having worked in various capacities at Bally Technologies, Shuffle Master, and Mount Airy Casino Resort.
Current Role at Scientific Games
Michael B. currently serves as a Senior Logistics Specialist at Scientific Games, a position he has held since 2021. In this role, he is responsible for overseeing logistics operations, ensuring efficient product delivery, and maintaining communication with various stakeholders. His work includes tracking orders from production to shipping, which involves maintaining an itemized list of all current TUETG orders.
Previous Experience at Scientific Games
Prior to his current role, Michael B. worked at Scientific Games in various capacities. He served as a Certified Field Service Technician III from 2014 to 2017, where he provided technical support and service for gaming products. Following this, he held the position of Product Support Specialist III from 2017 to 2019, focusing on customer support and product performance analysis. He then transitioned to the role of Associate Product Manager from 2019 to 2021, where he managed product development and customer engagement.
Experience at Bally Technologies and Shuffle Master
Michael B. began his career in the gaming industry at Bally Technologies, where he worked as a Certified Field Service Technician II from 2013 to 2014. His responsibilities included troubleshooting and maintaining gaming machines. He also worked at Shuffle Master as a Field Service Technician II from 2012 to 2013, where he provided technical support and service for gaming equipment.
Role at Mount Airy Casino Resort
Before joining Bally Technologies, Michael B. worked at Mount Airy Casino Resort as a Slot Supervisor/Dual Rate Manager - Slot Technician from 2011 to 2012. In this role, he managed slot operations and provided technical support for gaming machines, ensuring a smooth gaming experience for customers.
Education and Technical Background
Michael B. studied at ITT Technical Institute, where he earned an Associate's degree in Computer Science from 2007 to 2009. This educational background provided him with foundational knowledge in technology and systems, which he has applied throughout his career in the gaming and logistics sectors.