Mitch Stone
About Mitch Stone
Mitch Stone serves as the Regional Director of Service Delivery at Scientific Games, a position he has held since 2018. With over two decades of experience in the field, he has also worked as a Field Service Manager II at the same company since 2001.
Work at Scientific Games
Mitch Stone has been employed at Scientific Games since 2001, initially serving as Field Service Manager II. In this role, he has managed service delivery operations and ensured customer satisfaction. In 2018, he advanced to the position of Regional Director, Service Delivery. His responsibilities include overseeing service delivery teams and implementing strategies to enhance operational efficiency across the region.
Education and Expertise
Mitch Stone studied at Sauk Valley Community College, where he gained foundational knowledge relevant to his career. He also attended Hamilton College for a year and pursued further studies at Kaplan University. His educational background supports his expertise in service delivery and management within the gaming industry.
Background
Before joining Scientific Games, Mitch Stone worked at Corporate Services, Inc. as an Account Representative from 1994 to 1996. He also held a position as a Field Technician at Brink’s from 2000 to 2001. These roles contributed to his experience in customer service and technical support, which have been valuable in his current positions.
Career Progression
Mitch Stone's career spans over two decades in the service delivery sector. He began his career in 1994 and has progressively taken on more responsibilities. His tenure at Scientific Games has included various roles that have enhanced his leadership and operational skills, culminating in his current role as Regional Director.