Nanakwame Sekyere
About Nanakwame Sekyere
Nanakwame Sekyere is a Client Services Manager at Scientific Games, holding an AWS Certified Developer certification and expertise in IT infrastructure and cloud solutions. He has a diverse work history, including roles at A+E Networks, First Look Media, and Branded Cities, and he earned a Bachelor's degree in Human Resources Management from Alfred State College.
Current Role at Scientific Games
Nanakwame Sekyere has been serving as a Client Services Manager at Scientific Games since 2022. In this role, he is responsible for overseeing client interactions and ensuring service delivery aligns with company standards. His position involves managing client relationships and providing support to enhance customer satisfaction. He has been with the company for two years, contributing to its objectives in the gaming and lottery sectors.
Previous Experience at A+E Networks
Prior to his current role, Sekyere worked at A+E Networks in two capacities. He first served as an Operational Engagement Technician for six months in 2019, followed by a position as Metadata & Publishing Coordinator from 2019 to 2020. In these roles, he gained experience in operational support and content management, contributing to the network's operational efficiency.
Education and Certifications
Sekyere holds a Bachelor's degree in Human Resources Management/Personnel Administration from Alfred State College - SUNY College of Technology, where he studied from 2012 to 2016. Additionally, he obtained a Certificate in Computer Programming from Platform by Per Scholas in 2018. He is also an AWS Certified Developer, which highlights his expertise in cloud solutions.
Technical Expertise
Nanakwame Sekyere possesses a diverse skill set in IT Infrastructure Support, Database Administration, Systems Analysis, DevOps Engineering, and Cloud Solutions. He is adept at working within both Windows and Linux/UNIX platforms, showcasing his versatility in various technical environments. His background includes roles that required strong analytical and problem-solving skills.
Career Progression and Roles
Throughout his career, Sekyere has held various positions that reflect his growth in the technology and media sectors. He worked at First Look Media as a Temp. Content Ops Coordinator from 2020 to 2021, and at Branded Cities as a Digital Operations Specialist from 2021 to 2022. Earlier, he served as an Information Technology Application Support at Per Scholas and as an Oracle Database Administrator at Chaveran Institute of Technology from 2015 to 2019.