Shawn Bailey
About Shawn Bailey
Shawn Bailey is a Senior Production Engineer currently employed at Scientific Games in Atlanta, Georgia. He has a diverse background in technical support and engineering, with previous roles at companies such as Hewlett Packard Enterprise, IBM, AT&T, Dell, and FIS.
Current Role at Scientific Games
Shawn Bailey serves as a Senior Production Engineer at Scientific Games, a position he has held since 2017. In this role, he is responsible for supporting high availability environments, focusing on clustering and database replication. His expertise includes providing multiple site database administration support and implementing server architectures across both Windows Server and Linux Server environments.
Previous Experience at Hewlett Packard Enterprise
Before joining Scientific Games, Shawn Bailey worked at Hewlett Packard Enterprise from 2015 to 2017 as a SAN Storage - VMware Technical Support Engineer. During his time there, he provided technical support and solutions related to storage area networks and VMware technologies, contributing to the efficiency of IT operations in Atlanta, Georgia.
Career Background in Technical Support
Shawn Bailey has extensive experience in technical support roles. He worked at IBM as an Executive Support Manager from 2012 to 2017, and prior to that, he was with AT&T in a similar capacity from 2007 to 2012. Additionally, he held Tier 3 Support positions at Dell and FIS from 2014 to 2017 and 2013 to 2017, respectively. His roles involved managing support teams and ensuring the delivery of high-quality technical assistance.
Education and Certifications
Shawn Bailey has pursued multiple educational paths in engineering. He studied Civil Engineering at Georgia Southern University, starting in 1998. He also attended Kentucky State University and Fort Valley State University, focusing on Electrical and Electronics Engineering. He holds certifications in Networking, design, and implementation, which complement his technical skills in scripting practices for Unix/Linux Shell scripting and SQL query authoring.
Technical Skills and Expertise
Shawn Bailey possesses a range of technical skills relevant to his engineering roles. He has hands-on experience with Steel Eye Data Keeper Cluster Edition and IOLAN configuration. His expertise extends to creating detailed product installation requirements and supporting various server architectures. He is proficient in scripting and database management, which enhances his ability to deliver effective engineering solutions.