Shirley Sims
About Shirley Sims
Shirley Sims is a Sr. Application Specialist at Scientific Games, where she has worked since 2008. She has a strong technical background and extensive experience in application consulting, systems implementation, and customer support.
Work at Scientific Games
Shirley Sims has served as a Senior Application Specialist at Scientific Games since 2008, accumulating 16 years of experience in this role. Based in the Austin, Texas Area, she provides consulting services that involve configuring and building applications tailored to meet specific client requirements. Her work focuses on enhancing client satisfaction through effective application solutions.
Education and Expertise
Shirley Sims holds a Bachelor's degree in English as a Second Language from Universidad Latina de Costa Rica, where she studied from 1996 to 2000. Additionally, she studied Sociology at Universidad de Costa Rica from 1994 to 1997. Her educational background supports her expertise in communication and understanding diverse client needs.
Background
Before her tenure at Scientific Games, Shirley Sims gained significant experience in customer support and product analysis roles, totaling 10 years. Her previous positions emphasized technical support and remote assistance, equipping her with skills essential for her current role. She also has extensive experience in systems implementation and training, particularly with Bally Technologies, focusing on both the US and Latin American markets.
Technical Skills and Proficiency
Shirley Sims possesses a strong technical background, particularly in SQL and .NET. These skills have been integral to her roles in customer support, allowing her to effectively address client needs and enhance application performance. Her technical proficiency supports her consulting work, ensuring that she can deliver tailored solutions to clients.