Steven Procter
About Steven Procter
Steven Procter is a Level 2 Tech currently employed at Scientific Games since 2019. He has extensive experience in technical support roles, having worked in various capacities for organizations such as JMB Realty Corporation, YMCA, and Dupage Medical Group.
Current Role at Scientific Games
Steven Procter has been employed at Scientific Games as a Level 2 Tech since 2019. In this role, he is responsible for providing technical support and troubleshooting services. His position involves addressing complex technical issues and ensuring that systems operate efficiently. Procter's experience in this capacity contributes to the overall functionality and reliability of the company's gaming technology.
Previous Experience in IT Support
Prior to his current role, Steven Procter held several positions in the IT support field. He worked as a Helpdesk Analyst at YMCA from 2001 to 2005, where he provided technical assistance to users. He also served as a Senior Help Desk Analyst at Equity LifeStyle Properties, Inc. from 2011 to 2016, and as a Senior Application Analyst at Dupage Medical Group from 2007 to 2010. His diverse experience in these roles has equipped him with a broad skill set in technical support and problem resolution.
Military Service Background
Steven Procter served in the U.S. Army as a Personnel Records Specialist from 1985 to 1993. This role involved managing and maintaining personnel records, which provided him with valuable organizational and administrative skills. His military service contributed to his professional development and work ethic.
Educational Background
Steven Procter studied at Robert Morris University, where he achieved an Associate of Applied Science (AAS) degree. His education spanned from 1993 to 1994. He has also pursued further studies at Robert Morris University - Illinois, focusing on achieving an associate degree. This educational foundation has supported his career in technology and IT support.
Career Progression in Technology
Throughout his career, Steven Procter has progressed through various roles in technology. He began as a PC Lab Technician/Help Desk Technician at JMB Realty Corporation from 1995 to 1996. He later worked as a Lead Desktop Engineer at Atos from 2017 to 2019. His career reflects a consistent trajectory in IT support and desktop engineering, showcasing his adaptability and expertise in the field.