Syed Ali
About Syed Ali
Syed Ali is a Senior Technical Operations Engineer at Scientific Games in Las Vegas, Nevada, with a background in providing technical support and expertise in server management. He has worked in various technical roles over the years, including positions at Transunion and Officemax, and holds a Bachelor of Science in Marketing from the University of Illinois at Chicago.
Work at Scientific Games
Syed Ali has been employed at Scientific Games since 2018, serving as a Senior Technical Operations Engineer. In this role, he provides technical support and operations management, focusing on ensuring the reliability and performance of gaming systems. His responsibilities include troubleshooting and resolving hardware and software issues, contributing to the overall efficiency of the organization. His tenure at Scientific Games spans six years, during which he has developed a strong understanding of the technical requirements specific to the gaming industry.
Education and Expertise
Syed Ali earned a Bachelor of Science degree in Marketing from the University of Illinois at Chicago, completing his studies from 1994 to 1998. His educational background supports his technical roles by providing a foundation in analytical thinking and problem-solving. He possesses expertise in managing and configuring HP Servers and UCS setups, along with advanced skills in virtualization technologies, including EXSi and various versions of VMWare. His knowledge extends to networking protocols and services such as TCP/IP, Ethernet, NFS, DNS, and DHCP.
Background in Technical Support
Syed Ali has a robust background in technical support, specifically in providing Level I and II support for PC hardware and software issues. His career includes significant experience at Officemax, where he held multiple roles, including System Engineer and Senior Location Technical Specialist, from 1997 to 2015. This extensive experience has equipped him with the skills necessary to address a wide range of technical challenges effectively.
Professional Experience at Transunion
Since 2015, Syed Ali has been working at Transunion in multiple capacities, including System Engineer and Windows Administrator. His role involves managing Windows environments and ensuring the smooth operation of IT services. His ongoing tenure at Transunion highlights his ability to adapt to evolving technologies and maintain operational excellence in a dynamic work environment.
Technical Skills and Tools
Syed Ali is proficient in various software tools essential for IT operations, including SQL, SAP HR, Remedy, and Service Now. His technical skill set encompasses advanced troubleshooting capabilities and a deep understanding of virtualization and networking technologies. This combination of skills allows him to effectively support and optimize IT infrastructure within his organizations.