Tommy Hua
About Tommy Hua
Tommy Hua is a Field Service Supervisor at Scientific Games, where he oversees a team of 16 technicians at Resorts World Casino in Queens, New York. He holds a Bachelor of Science degree in computer science and has extensive experience in troubleshooting electronic gaming devices and various electronic equipment.
Current Role as Field Service Supervisor
Tommy Hua currently serves as a Field Service Supervisor at Scientific Games, a position he has held since 2017. In this role, he supervises a team of 16 technicians at Resorts World Casino in Queens, New York. His responsibilities include overseeing the maintenance and troubleshooting of electronic table gaming devices, ensuring operational efficiency and high service standards.
Experience at Scientific Games
Tommy Hua has a notable history with Scientific Games, having worked as a Slot Technician from 2012 to 2017 before advancing to his current supervisory role. During his time as a Slot Technician, he gained valuable experience in the maintenance and repair of gaming devices, which laid the foundation for his current responsibilities.
Previous Employment at World Wide TechServices
Before joining Scientific Games, Tommy Hua worked at World Wide TechServices as a Dell Certified Computer Technician from 2003 to 2012. In this role, he developed his skills in troubleshooting and repairing a variety of electronic devices, including computers and peripherals, which contributed to his technical expertise.
Educational Background in Computer Science
Tommy Hua holds a Bachelor of Science degree in Computer Science from Brooklyn College. His education provided him with a strong foundation in programming languages such as C++ and Java, as well as web design, which enhances his technical capabilities in his current role.
Technical Skills and Expertise
Tommy Hua possesses advanced skills in troubleshooting and maintaining a wide range of electronic devices, including slot machines, televisions, and laptops. His knowledge of programming languages and web design further complements his technical expertise, allowing him to effectively address various technical challenges in his field.