Caitlin Gevers
About Caitlin Gevers
Caitlin Gevers is a Senior Customer Success Manager at Scientist.com, where she oversees a portfolio of 20 accounts, including pharmaceutical companies and biotech startups. She has a background in psychology and has experience in customer success and management.
Work at Scientist.com
Caitlin Gevers serves as the Senior Customer Success Manager at Scientist.com, a position she has held since 2023. In this role, she oversees a portfolio of 20 diverse accounts, which includes major pharmaceutical companies and innovative biotech startups. Caitlin played a crucial role in the development and launch of the Reagents and Consumables Marketplace at Scientist.com. She conducts both group and one-on-one training sessions for clients, ensuring they maximize the value of the platform.
Education and Expertise
Caitlin Gevers earned her Bachelor of Arts in Psychology from Arizona State University, where she studied from 2018 to 2021. Prior to that, she attended Orange Coast College, focusing on Psychology for one year from 2017 to 2018. Her educational background provides her with a strong foundation in understanding client needs and fostering effective communication.
Background
Before her current role at Scientist.com, Caitlin Gevers worked as a Customer Success Manager at the same company from 2022 to 2023. She also has extensive experience in the retail sector, having served as a Store Manager at Starbucks for nine years, from 2013 to 2022. This diverse background equips her with valuable skills in customer relations and account management.
Volunteer Work and Aspirations
Caitlin Gevers volunteers at an animal rescue organization and aspires to establish a non-profit rescue organization in the future. Her commitment to animal welfare reflects her dedication to community service and her desire to make a positive impact in this area.