Fran Bates
About Fran Bates
Fran Bates is the Vice President of Customer Success with over 25 years of experience in the field, previously holding positions at CambridgeSoft and PerkinElmer.
Fran Bates - VP of Customer Success
Fran Bates currently holds the position of Vice President of Customer Success. With over 25 years of experience in the field, Fran has developed a wealth of expertise in driving customer satisfaction and ensuring successful customer experiences. Her role focuses on strategic initiatives that contribute to customer retention and growth.
Fran Bates Professional Experience
Fran Bates has accumulated extensive experience in customer success over her career. Before taking on her current role, she was employed at CambridgeSoft, where she honed her skills in customer-focused roles. She further expanded her expertise at PerkinElmer, taking on responsibilities that emphasized enhancing customer satisfaction and implementing effective customer success strategies.
Fran Bates - Career Background
Fran Bates possesses a robust career background that spans over two and a half decades. Her tenure includes significant positions at notable organizations such as CambridgeSoft and PerkinElmer, where she consistently delivered results in customer success. This extensive background underpins her strategic approach in her current role as VP of Customer Success.
Fran Bates - Customer Success Expertise
With a career dedicated to customer success, Fran Bates brings a depth of knowledge and strategic insight to her role. Her expertise encompasses developing comprehensive customer success frameworks and nurturing customer relationships to drive long-term engagement. Over 25 years of industry experience have equipped her with the skills to lead and innovate in the realm of customer success.