Kikelomo Precious Omolori
About Kikelomo Precious Omolori
Kikelomo Precious Omolori is a Technical Support Specialist at Scope AR in Alberta, Canada, with extensive experience in client success, software support, and business development roles across various companies.
Company
Kikelomo Precious Omolori currently works at Scope AR as a Technical Support Specialist in Alberta, Canada. She has been involved in various roles across several companies in different capacities, bringing a rich background in technical support and business development to her current position.
Title
Kikelomo Precious Omolori holds the title of Technical Support Specialist at Scope AR. Her role involves managing incident escalations, providing quality assurance by testing applications, and utilizing tools like Zendesk and Jira for documentation and bug escalations.
Education and Expertise
Kikelomo Precious Omolori has a diverse educational background, holding a Bachelor of Science (BSc) in International Relations and Affairs from Covenant University, a Master's degree in Public & International Affairs from the University of Lagos, and a certificate in Public Relations, Advertising, and Applied Communication from the University of Regina. Her expertise spans technical support, business development, and client success.
Professional Background
Kikelomo Precious Omolori has a rich professional background. She previously worked at Riva CRM Integration as a Client Success Specialist, iQmetrix as a Software Support Specialist, Concentrix as a Technical Support Advisor, and Neil Squire Society as a Computer Tutor. Her roles in business development include positions at SystemSpecs, Fleet Technologies Ltd, and eTranzact International PLC.
Technical Support Experience
Kikelomo Precious Omolori has extensive experience in technical support. She has designed training materials and Knowledge Base articles to improve customer support efficiency. She uses Zendesk for support documentation, Jira for escalating bugs, and Slack for managing communications and follow-ups. She is skilled in escalating technical issues to third-party vendors such as Microsoft, Apple, and Google.