Ana Ferreira
About Ana Ferreira
Ana Ferreira is a Customer Support Agent at ScreenLoop in London, England, where she has worked since 2021. She also serves as a Traffic Engineer at Jacobs, a position she has held since 2019.
Work at Screenloop
Ana Ferreira has been employed at Screenloop as a Customer Support Agent since 2021. In this role, she provides assistance and support to customers, addressing inquiries and resolving issues. Her tenure at Screenloop spans three years, during which she has contributed to enhancing customer satisfaction and operational efficiency.
Current Role at Jacobs
Ana Ferreira works as a Traffic Engineer at Jacobs, a position she has held since 2019. In this capacity, she focuses on traffic management and engineering solutions. Her experience at Jacobs extends over five years, allowing her to develop expertise in transportation systems and infrastructure projects.
Education and Expertise
Ana Ferreira's educational background includes a Master of Science (M.Sc.) in Civil Engineering from Universidade de Coimbra. She also studied Civil Engineering as part of the Erasmus Program at Politecnico di Milano. Earlier, she completed her secondary education at Escola Secundária de Avelar Brotero, specializing in Ciências e Tecnologia. Additionally, she obtained a Health and Safety Technician certification from TrainingHouse.
Background
Ana Ferreira is based in London, England, United Kingdom. Her professional journey includes roles in customer support and traffic engineering, reflecting her diverse skill set in both technical and client-facing environments. She has been active in her current roles since 2019 and 2021, respectively.