Miguel Espírito Santo
About Miguel Espírito Santo
Miguel Espírito Santo is a Senior Product Manager at Screenloop in Lisbon, Portugal, where he has worked since 2022. He has extensive experience in product management, having held various roles in companies such as Talkdesk, GoContact, and Adecco Portugal.
Work at Screenloop
Miguel Espírito Santo has been serving as a Senior Product Manager at Screenloop since 2022. His role is based in Lisbon, Portugal, where he has contributed to the company's product management efforts for two years. Prior to this position, he worked as a Product Manager at Screenloop from 2021 to 2022, where he focused on product development and integration.
Previous Experience in Product Management
Before joining Screenloop, Miguel held various product management roles. He worked at Talkdesk as a Product Manager from 2020 to 2021, where he managed product strategies in a remote capacity. Additionally, he served as a Product Manager at GoContact in 2020 and held multiple positions within the same company, including Project Manager and Presales Manager from 2017 to 2020.
Background in Quality Control and Team Leadership
Miguel's career includes significant experience in quality control and team leadership. He worked at Cabovisão as a Quality Control Specialist from 2010 to 2016. Earlier in his career, he was a Contact Center Team Lead at Adecco Portugal from 2008 to 2010, where he managed team operations in Palmela.
Education and Expertise
Miguel Espírito Santo studied at Escola Superior de Ciências Empresariais, where he focused on Gestão da Distribuição e Logística, achieving Frequência Universitária from 2008 to 2011. He possesses expertise in integrating products and services from partners and suppliers. His skills include cloud applications and user story development, which are essential in product management.
Diverse Professional Roles
Throughout his career, Miguel has held a variety of roles that showcase his versatility. He worked as a Lead Cashier at Auchan Retail and as an Assistant Store Manager at Lion of Porches in the early stages of his career. He also served as a Contact Center Operations Manager at Animática Comunicação, Lda in 2017, further expanding his management experience.