Mike Larson
About Mike Larson
Mike Larson is an Enterprise Customer Success Manager with extensive experience in customer success management and account management across various industries. He has managed Fortune 500 accounts and has a proven track record of exceeding revenue targets while fostering collaborative environments.
Current Role at Scribe
Mike Larson serves as an Enterprise Customer Success Manager at Scribe since 2024. In this role, he focuses on enhancing customer experiences and ensuring successful outcomes throughout their journey with the company. His responsibilities include collaborating with cross-functional teams to address customer needs and deliver effective solutions.
Previous Experience at Lucid Software
Prior to his current position, Mike worked at Lucid Software as an Enterprise Customer Success Manager from 2022 to 2023. He managed 30 Fortune 500 accounts, including notable companies such as Sony, Toyota, and Johnson & Johnson. His role involved fostering strategic relationships and ensuring customer satisfaction.
Background in Customer Success Management
Mike has a deep understanding of customer success management, emphasizing the importance of guiding customers through all stages of their journey. His extensive experience includes roles that required him to engage with clients and solve complex problems collaboratively.
Career History and Roles
Mike's career includes various positions that contributed to his expertise in customer success. He worked as an Account Executive at VFI Corporate Finance from 2017 to 2018, and at NetDocuments from 2018 to 2020. He also served as a Customer Success Manager at Lucid from 2020 to 2022, building a strong foundation in managing customer relationships.
Personal Interests and Activities
Outside of his professional life, Mike enjoys engaging in outdoor activities such as off-roading, hiking, and camping, often with his family. He also participates in snowboarding and rock climbing, and has a passion for photography. Additionally, he appreciates attending live music and art events.