Brian Hand
About Brian Hand
Brian Hand is the Director of Operations Improvement at Scripps Health and a Senior Lean Consultant at Sutter Health, with extensive experience in performance excellence and continuous improvement.
Current Positions at Scripps Health and Sutter Health
Brian Hand serves as the Director of Operations Improvement at Scripps Health in San Diego. In this role, he leads strategic efforts that are aimed at improving both processes and people-focused initiatives to meet the organization’s strategic objectives. He also works at Sutter Health's Palo Alto Medical Foundation as a Senior Lean Consultant in the Lean Promotion Office based in Northern California.
Previous Experience at UCLA Health System
From 2010 to 2012, Brian Hand worked at UCLA Health System as a Performance Excellence Senior Specialist. During his tenure, he was focused on advancing operational excellence initiatives, playing a critical role in enhancing the performance and quality of healthcare services delivered by the system.
Continuous Improvement at Pratt & Whitney
Between 2006 and 2010, Brian Hand was employed by Pratt & Whitney as a Continuous Improvement/Lean Manager in Northern California. His responsibilities involved implementing lean methodologies to streamline manufacturing processes and improve overall operational efficiency.
Career at New United Motor Manufacturing Inc. (NUMMI)/Toyota
Brian Hand has an extensive history with New United Motor Manufacturing Inc. (NUMMI) and Toyota. From 1995 to 2004, he served as a Supplier Development Engineer, focusing on optimizing supplier performance and quality. Following this role, he worked from 2004 to 2006 as a Manufacturing Process Engineer Staff Specialist, where he contributed to refining manufacturing processes and enhancing production efficiency.
Educational Background
Brian Hand earned his MBA in Business from the University of Phoenix, equipping him with advanced management and business skills. Prior to this, he graduated from San Jose State University with a degree in Industrial Technology, Engineering, providing him a robust foundation in technical and engineering principles.
Key Responsibilities at Scripps Health
At Scripps Health, Brian Hand oversees the implementation of the 'Value By Design' operating system across 26 ambulatory clinic sites in San Diego. He focuses on coaching and mentoring to ensure patient-centered, high-quality care. Additionally, he provides functional expertise to support department managers, directors, and the executive team.