Brianna Mersereau
About Brianna Mersereau
Brianna Mersereau is the Coordinator of Education Programs at Scripps Health in San Diego, California, with a background in software training and customer service.
Current Role at Scripps Health
Brianna Mersereau currently works at Scripps Health as the Coordinator of Education Programs. In this role, she is responsible for overseeing and managing educational initiatives within the organization. Since joining Scripps Health, she has moved into this coordination role from her previous position to continue contributing to the development and implementation of effective educational programs across the healthcare network. Based in San Diego, California, she plays a crucial part in ensuring that staff education aligns with health system standards and regulatory requirements.
Previous Experience at Scripps Health
Before becoming the Coordinator of Education Programs, Brianna Mersereau served as a Credentialed Trainer at Scripps Health. She held this position from 2017 to 2018 for 9 months. In her role as a Credentialed Trainer, she was responsible for training staff on the use of electronic health record systems and other essential software applications. Her experience in this area helped to prepare her for her current role, where training and program management are key responsibilities.
Role at Famous Software
Brianna Mersereau spent 5 years at Famous Software, working as a Software Trainer and Support Technician. During her tenure from 2012 to 2017 in Fresno, California, she was responsible for training users on various software applications and providing ongoing technical support. Her responsibilities included troubleshooting software issues and ensuring that users could effectively utilize the tools provided by Famous Software. This role provided her with significant training and support experience, which she carried forward into her roles at Scripps Health.
Early Work Experience at Taco Bell
Brianna Mersereau gained her early work experience at Taco Bell, where she worked as a Service Champion from 2007 to 2011. Based in Irvine, California, she was involved in providing customer service and managing cashier responsibilities. This four-year experience equipped her with essential skills in customer service and teamwork, laying a foundation that benefited her in subsequent professional roles.
Educational Background
Brianna Mersereau has a strong educational background in Business Administration. She achieved a Bachelor of Science in Business Administration and Entrepreneurship from California State University, Fresno, where she studied from 2010 to 2012. Prior to that, she studied at Sierra College, where she earned an Associate's degree in Business Administration and Natural Science after two years, from 2008 to 2010. Her academic achievements have provided her with a solid foundation in business principles and entrepreneurial thinking, which she applies in her professional career.