Cristine Bergen Bergen
About Cristine Bergen Bergen
Cristine Bergen Bergen is the Customer Service Team Lead at Scripps Health in 4S Ranch, with a strong background in healthcare management and customer satisfaction.
Current Role at Scripps Health
Cristine Bergen Bergen serves as the Customer Service Team Lead at Scripps Health, based in 4s Ranch. She has taken on this role since February 2016. Her responsibilities include overseeing customer service operations, ensuring high levels of customer satisfaction, and utilizing her extensive background in healthcare management to enhance service quality.
Previous Experience at Scripps Health
Before becoming the Customer Service Team Lead, Cristine worked as an Administrative Assistant at Scripps Health for a brief period from 2015 to 2016. In this role, she supported administrative functions and contributed to the efficient operation of the organization's administrative activities.
Role at CHILDRENS CLINIC LA JOLLA
From 2007 to 2015, Cristine Bergen Bergen was the Office Manager at CHILDRENS CLINIC LA JOLLA in La Jolla Shores, California. During her eight-year tenure, she managed office operations and logistics, contributing to the clinic's efficient function and overall patient care experience.
Educational Background
Cristine holds a Bachelor's degree in Health/Health Care Administration/Management from National University, a program she completed between 2012 and 2021. She also earned an Associate of Arts and Sciences (A.A.S.) degree in the same field from Cuyamaca College, where she studied from 2010 to 2012. Additionally, Cristine received a Medical/Clinical Assistant certification from Kaplan University from 2005 to 2007. She completed her high school education at Montgomery Senior High School, obtaining her diploma in the same period.
Healthcare Management Expertise
With extensive experience in healthcare management roles, including her tenure at CHILDRENS CLINIC LA JOLLA and ongoing responsibilities at Scripps Health, Cristine Bergen Bergen has developed significant expertise in this field. Her proficiency includes staff management, operations logistics, and the administration of healthcare services.
Customer Satisfaction Skills
Cristine demonstrates a high level of skill in customer satisfaction, which is crucial in her role as Customer Service Team Lead at Scripps Health. Her background in healthcare management and administrative support has equipped her with the knowledge and abilities to effectively address customer needs and enhance the patient experience.
Proficiency in CPR
Cristine Bergen Bergen possesses expertise in Cardiopulmonary Resuscitation (CPR), an essential skill in healthcare settings. This proficiency underscores her commitment to patient care and readiness to handle emergency situations when needed.