Keith Elliott

Keith Elliott

Is Service Desk Lead @ Scripps Health

About Keith Elliott

Keith Elliott is the IS Service Desk Lead at Scripps Health and the Founder and Technical Lead at Elliott Technical Consulting, with over 15 years of experience in healthcare IT support and project management.

Current Positions

Keith Elliott is currently serving as the IS Service Desk Lead at Scripps Health in San Diego, California. He is also the Founder and Technical Lead at Elliott Technical Consulting, where he offers his expertise in the United States.

Previous Roles in Healthcare IT

Keith Elliott has an extensive background in healthcare IT. He worked as an Associate Project Manager at North Shore-LIJ Health System from 2013 to 2015. Prior to that, he was an Application Support Analyst at Allscripts for 11 years, from 2002 to 2013.

Education and Certifications

Keith Elliott pursued his education at Computer Career Center, where he studied Microsoft, Cisco, and Novell technologies, achieving certification as a Certified Network Engineer from 2000 to 2001. He also holds a Bachelor of Arts (BA) in Psychology from Binghamton University, where he studied from 1990 to 1997.

Healthcare IT Expertise

Keith Elliott has over 15 years of specialized experience in healthcare IT support and project management. At Scripps Health, he provides first-level support for various applications, including Epic, and resolves access issues using Active Directory and Remote Desktop.

Project Leadership at Scripps Health

Keith Elliott led a significant project at Scripps Health aimed at improving the workflow of the Service Desk. This project resulted in a more user-friendly Knowledge Base and enhanced customer satisfaction.

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