Nurah Holloway
About Nurah Holloway
Nurah Holloway is a Patient Service Representative at Scripps Health with extensive experience in healthcare and customer service roles.
Current Role at Scripps Health
Nurah Holloway is currently employed as a Patient Service Representative at Scripps Health. In this role, she utilizes her extensive skills in healthcare management software to support patient services and organizational operations. Her responsibilities include scheduling appointments, managing patient records, and providing exceptional customer service to ensure an efficient and positive patient experience.
Previous Experience at Sharp HealthCare
Before joining Scripps Health, Nurah worked as a Patient Service Representative at Sharp HealthCare from 2019 to 2021. During her tenure, she handled various patient-related tasks such as processing patient information, managing electronic health records, and addressing patient inquiries. Her proficiency in healthcare software systems played a crucial role in maintaining streamlined operations.
Educational Background in Biology
Nurah Holloway holds a Bachelor of Science degree in Biology, General, from California State University San Marcos. She completed her studies from 2012 to 2017. This academic background provided her with a strong foundation in biological sciences, which complements her role in the healthcare industry by giving her a better understanding of medical terminologies and procedures.
Technical Skills and Proficiencies
Nurah is proficient in various healthcare management software such as MEND, Centricity, Allscripts Touchworks, FollowMyHealth, Cisco Finesse, and OneSource. Additionally, she has strong skills in Microsoft Office applications like Word, PowerPoint, Excel, and Outlook. These technical proficiencies enable her to efficiently manage patient data, generate reports, and communicate effectively within the healthcare setting.
Work Experience in Customer and Administrative Roles
Nurah has a diverse work history that includes positions such as Customer Care Agent at Helix, Call Center Manager/Cooperate Lead Specialist at Stretch U, and Administrative Assistant at GEOCON. These roles have furnished her with robust administrative capabilities and a keen understanding of customer service dynamics. She also worked as a Sales Associate at The TJX Companies, Inc. for five years, where she honed her sales and interpersonal skills.