Eric Estrada
About Eric Estrada
Eric Estrada is a CTA Network Engineer with extensive experience in network management and technical support. He has worked in various roles within the IT sector, including positions at Palos Community Hospital, IPsoft, and Sears Holdings Corporation.
Work at SDI Presence
Eric Estrada has been employed at SDI Presence as a CTA Network Engineer since 2020. In this role, he is responsible for managing network devices across all CTA rail platforms, substations, bus garages, and remote sites. His work involves conducting site surveys to ensure optimal network performance for CTA locations. He also acts as an on-field technician, servicing all CTA-owned locations and addressing hardware and software needs.
Previous Experience in Network Engineering
Before joining SDI Presence, Eric Estrada worked at IPsoft as a Network Engineer from 2016 to 2020. His role involved managing network infrastructure and contributing to various IT projects. Prior to that, he served as an Infrastructure Operations Analyst at Sears Holdings Corporation from 2014 to 2016, where he focused on operational aspects of IT infrastructure.
Education and Expertise
Eric Estrada studied at DeVry University, where he earned a Bachelor's Degree in Networking and Communications Management from 2012 to 2014. He also attended Moraine Valley Community College, achieving an Associate of Science (A.S.) in Computer Science from 2008 to 2012. His educational background provides a solid foundation for his work in network engineering.
Early Career as Student Field Technician
Eric began his career as a Student Field Technician at Palos Community Hospital in 2014, where he worked for six months. This early experience allowed him to gain practical skills in the field of technology and network management, setting the stage for his future roles in IT.
Collaborative IT Efforts
In his current position, Eric collaborates with other IT departments to resolve connectivity issues, enhancing overall network efficiency. His ability to work effectively with different teams contributes to the seamless operation of network services across the CTA.