Jamal R. Moore
About Jamal R. Moore
Jamal R. Moore is an Information Technology Specialist with extensive experience in technical support and network administration. He has worked for various organizations, including the YMCA of Metropolitan Chicago and Chicago Public Schools, and currently serves at SDI Presence in the Greater Chicago Area.
Work at SDI Presence
Jamal R. Moore has been employed at SDI Presence as an Information Technology Specialist since 2020. In this role, he applies his extensive knowledge of computer systems to support various IT initiatives. His responsibilities include managing technical support strategies and ensuring the reliability of IT services. Moore's experience enables him to contribute effectively to the organization's goals in the Greater Chicago Area.
Education and Expertise
Jamal R. Moore holds a Bachelor of Science degree in Computer Science from Tuskegee University, which he completed from 1997 to 2000. He also studied at MicroTrain Technologies, achieving certifications in A+, Network+, CCNA, and Internet Security Fundamentals between 2004 and 2006. Additionally, he earned a diploma from St. Martin de Porres Academy from 1992 to 1994. His educational background equips him with a broad understanding of computer hardware and software.
Background
Jamal R. Moore has a diverse professional background in information technology. He worked at Chicago Public Schools as a Desktop Admin/Network Associate from 2001 to 2004, where he gained experience in network management. He then served as the Senior Information Technology Coordinator at the YMCA of Metropolitan Chicago from 2011 to 2019. In these roles, he developed innovative solutions to enhance technical support strategies.
Achievements
Throughout his career, Jamal R. Moore has demonstrated a proven ability to analyze critical support requirements within organizations. He has identified deficiencies and potential opportunities for improvement in IT services. His focus on increasing reliability and productivity in technical support strategies has contributed to the effectiveness of the teams he has worked with.