Juan Villagrana
About Juan Villagrana
Juan Villagrana is a Data Center Engineer with over a decade of experience in IT operations management. He currently serves as a Senior Associate Infrastructure at Publicis Re:Sources and as a Data Center Engineer for the Chicago Police Department.
Work at SDI Presence
Juan Villagrana serves as a Data Center Engineer at SDI Presence, a role he has held since 2023. He provides IT support and infrastructure management specifically for the Chicago Police Department. His responsibilities include ensuring the reliability and efficiency of data center operations, contributing to the overall performance of the department's IT infrastructure.
Current Position at Publicis Re:Sources
In addition to his role at SDI Presence, Juan Villagrana has been working as a Senior Associate Infrastructure at Publicis Re:Sources since 2022. In this position, he focuses on infrastructure management, leveraging his extensive experience in IT operations to support the company's technological needs.
Education and Expertise
Juan Villagrana earned a Bachelor of Applied Science in Computer Systems Networking from Robert Morris University, completing his studies from 2003 to 2006. His educational background provides a solid foundation for his decade-long career in IT operations management, where he specializes in desktop, server, and network support.
Professional Background
Juan Villagrana has accumulated significant experience in the IT field, having worked in various roles across multiple organizations. His previous positions include Technical Support Associate at Mizuho, LAN Support Analyst at National Express Corp, Infrastructure Support II at Velocity Risk, Network Administrator at KELLY SCOTT MADISON, System Administrator at IDN, and Account Lead at Prescient Solutions. This diverse background has equipped him with a broad skill set in IT operations.
Bilingual Customer Service Skills
Juan Villagrana possesses bilingual customer service skills, which enhance his ability to communicate effectively in diverse environments. This skill is particularly valuable in his roles, allowing him to provide support to a wider range of clients and colleagues.