Mike Johnson
About Mike Johnson
Mike Johnson is a Field Service Technician with extensive experience in system design, implementation, programming, and training. He worked for 24 years at Stanley Black & Decker, Inc., focusing on service and installation roles before transitioning to design.
Work at SDI Presence
Mike Johnson currently serves as a Field Service Technician at SDI Presence. In this role, he applies his extensive experience in system design, implementation, programming, and training. His focus on customer satisfaction and building long-term relationships is integral to his approach in the field. Johnson's background equips him to handle various technical challenges effectively.
Previous Experience at Stanley Black & Decker
Mike Johnson worked at Stanley Black & Decker, Inc. for 24 years, from 1991 to 2015, in New Britain, Connecticut. He began his career in service roles, dedicating the first 14 years to this area. He then transitioned to installation roles for 9 years before moving into design. His experience at Stanley provided him with a solid foundation in technical service and customer engagement.
Education and Training Background
Mike Johnson studied at Bellevue High School from 1972 to 1975. He also attended the Ron Bailey School of Broadcasting, where he focused on Radio Broadcasting for one year. This educational background contributes to his communication skills and technical knowledge in his current role.
Technical Skills and Expertise
Mike Johnson possesses significant expertise in system design, including implementation, programming, and training. His technical skills were honed during his long tenure at Stanley Black & Decker, where he engaged in various service and installation roles. This experience allows him to address complex technical issues and enhance customer satisfaction.
Focus on Customer Satisfaction
In his professional roles, Mike Johnson emphasizes customer satisfaction and the importance of building long-term relationships. His approach involves understanding client needs and delivering solutions that meet those needs effectively. This focus has been a key aspect of his work throughout his career.