Saira R.
About Saira R.
Saira R. is a Help Desk Support Specialist currently employed at SDI Presence in Chicago, Illinois. She has a background in computer systems networking and telecommunications, holding an Associate's degree and previous experience in various technical support roles.
Current Role as Help Desk Support Specialist
Currently, Saira R. serves as a Help Desk Support Specialist at SDI Presence. She has held this position since 2022, contributing to the support and maintenance of IT services. Her role involves assisting users with technical issues and ensuring efficient operation of computer systems.
Previous Experience at SDI Presence
Saira R. previously worked at SDI Presence as a PC Technician in 2021. During her seven-month tenure, she was responsible for managing and troubleshooting computer hardware and software issues in Chicago, Illinois.
Educational Background
Saira R. completed her high school education at Amundsen High School, earning a High School Diploma from 2008 to 2011. She furthered her education at City Colleges of Chicago-Wilbur Wright College, where she studied Computer Systems Networking and Telecommunications, obtaining an Associate's degree from 2016 to 2018.
Experience in End User Computing
In 2020, Saira R. worked at Woz U as an End User Computing specialist for three months. This role involved providing support to end-users and addressing their computing needs in Chicago, Illinois.
Role at United Airlines
Saira R. was employed at United Airlines as a Desktop Support Technician from 2021 to 2022. In this position, she provided desktop support services, assisting users with various technical issues for eight months in Chicago, Illinois.