Daniel Doyharzabal
About Daniel Doyharzabal
Daniel Doyharzabal is a Technical Support Engineer at SeaChange International, where he provides guidance on new technologies and supports both on-premise and AWS cloud products. He has a background in telecommunications engineering and previously worked at Universidad Nacional de Rio Cuarto.
Work at SeaChange International
Daniel Doyharzabal has been employed at SeaChange International as a Technical Support Engineer since 2021. In this role, he provides technical support and counseling to company directors regarding new technologies. His responsibilities include managing projects for new implementations within the Network Operations Center (NOC) and HEADEND. He engages with both national and international providers, ensuring effective communication and support for various technical needs. Daniel operates in a 100% remote work environment, supporting both on-premise and AWS cloud products.
Education and Expertise
Daniel Doyharzabal studied at Universidad Nacional de Rio Cuarto in Cordoba, Argentina, where he earned a degree in Telecommunications Engineering, focusing on Data Networks and Multimedia Systems from 2009 to 2017. Prior to this, he attended Escuela de Educacion Tecnica N°1 Cnel M. A. Prado in San Pedro de Jujuy, Argentina, where he completed his studies as an Electronic Technician in Electricity and Electronics from 2004 to 2008. His educational background provides a strong foundation for his technical support role.
Previous Experience
Before joining SeaChange International, Daniel Doyharzabal worked at Universidad Nacional de Rio Cuarto as Ayudante de Segunda Rentado from 2013 to 2017. This four-year position involved assisting in various academic and technical tasks, contributing to his experience in the field of technology and education. His previous role helped him develop skills that are applicable to his current position in technical support.
Technical Skills and Tools
In his role as a Technical Support Engineer, Daniel Doyharzabal utilizes various tools to enhance productivity and efficiency. He employs Jira for ticket management, ensuring that technical issues are tracked and resolved in a timely manner. Additionally, he uses Confluence for documentation, which aids in maintaining clear and accessible records of processes and procedures. His expertise in these tools supports his ability to manage projects and provide effective technical support.