Eric Yu
About Eric Yu
Eric Yu is an Escalation Engineer at Seachange International, where he has worked since 2007. He has a diverse background in software development and IT consulting, with previous roles at several notable companies.
Work at SeaChange International
Eric Yu has served as an Escalation Engineer at SeaChange International since 2007. His role involves addressing complex technical issues and providing support to ensure the smooth operation of the company's services. With over 17 years of experience in this position, he has developed a deep understanding of the company's products and customer needs, contributing to effective problem resolution and customer satisfaction.
Previous Employment History
Before joining SeaChange International, Eric Yu held several positions in various companies. He worked as an Enterprise Software Lead Integration and Development Consultant at Engelhard Corporation from 2003 to 2007. Prior to that, he was a Regional Consultant at Bottomline Technologies from 2001 to 2003. His earlier roles included working as a Development and Support Engineer at Fatwire Software from 1999 to 2001, and as an IT and Network Services Consultant at Bbn Technologies from 1997 to 1998.
Educational Background
Eric Yu studied at Boston University, where he earned a Bachelor of Arts degree in Computer Science from 1994 to 1998. He also briefly attended the Massachusetts Institute of Technology in 1994, focusing on Mathematics. His educational background has provided him with a strong foundation in technical skills and problem-solving abilities relevant to his career.
Career Development
Eric Yu's career began in web development, where he worked as a Web Development Consultant at WHDH-TV from 1996 to 1998. He then transitioned to a role as a Network and Systems Engineer at Fidelity Investments from 1998 to 1999. This progression through various technical roles has equipped him with a diverse skill set in software development, network services, and technical support.