Ernani Agodilla
About Ernani Agodilla
Ernani Agodilla is a Technical Support Engineer with expertise in managing Cisco Meraki Switches and experience in telephony systems. He has worked at Seachange International since 2018 and previously held roles at Seachange International and Augentius.
Work at SeaChange International
Ernani Agodilla has been employed at SeaChange International since 2018 as a Technical Support Engineer. In this role, he provides technical assistance and support for various systems and technologies. Prior to this position, he worked at SeaChange International as a Systems Administrator II from 2007 to 2016, accumulating nine years of experience in managing and maintaining IT infrastructure in Waltham, Massachusetts.
Education and Expertise
Ernani Agodilla holds a Bachelor of Science degree in Communications and Electronics from the Technological University of the Philippines, where he studied from 1994 to 2000. His educational background supports his expertise in managing and configuring Cisco Meraki Switches, as well as his proficiency in telephony systems, including Avaya System Manager and Avaya IP Office.
Background
Before joining SeaChange International, Ernani Agodilla worked as an Infrastructure Support Engineer at Augentius from 2016 to 2017 in London, United Kingdom. His experience spans various technical roles, contributing to his comprehensive skill set in IT support and infrastructure management.
Technical Skills and Proficiencies
Ernani Agodilla is proficient in several technical areas, including remote access technologies such as Remote Desktop Services and Citrix. He is also skilled in virtualization technologies, particularly VMware and Citrix. Additionally, he has experience with backup solutions using Symantec Backup Exec, enhancing his capabilities in IT support.