Ken Thomas
About Ken Thomas
Ken Thomas is a Principal Product Support Engineer at SeaChange International, where he has worked since 2007. He specializes in supporting STB VOD client software across various platforms and has extensive experience in troubleshooting vendor systems integrations.
Work at SeaChange International
Ken Thomas has been employed at SeaChange International since 2007, serving as the Principal Product Support Engineer. In this role, he provides support for set-top box (STB) video on demand (VOD) client software. His responsibilities include ensuring the functionality and integration of STB VOD systems across various platforms, including Motorola/Arris/CommScope and Scientific Atlanta. His long tenure at the company highlights his commitment to product support and engineering excellence.
Education and Expertise
Ken Thomas studied at Georgia State University, where he gained foundational knowledge that supports his career in engineering. He possesses a working knowledge of Motorola DAC and SA DNCS, as well as distribution networks. His educational background complements his technical skills, allowing him to effectively troubleshoot third-party vendor systems integrations.
Technical Skills and Programming Languages
Ken Thomas is skilled in various development environments, including Visual Studio and Eclipse. He has expertise in multiple programming languages, such as C, C++, and Java. Additionally, he is proficient in SQL databases and scripting, which enhances his ability to work on complex software projects and integrations. His technical skills are essential for his role in supporting client software.
Background in Embedded Software Development
Ken Thomas has a strong background in embedded software and sustaining development engineering for client software. He specializes in TIVO VOD integration, which involves ensuring that the software operates smoothly within the embedded systems of set-top boxes. His experience in this area contributes to the overall performance and reliability of VOD services.