Rafael Pichardo
About Rafael Pichardo
Rafael Pichardo is an Ingeniero de Clientes O&D for LATAM at SeaChange International, with a background in telecommunications and cable technology. He has held various engineering and management roles at WIND telecom, specializing in CMTS technology and digital video broadcasting.
Current Role at SeaChange International
Rafael Pichardo serves as Ingeniero de Clientes O&D - LATAM at SeaChange International. He has been in this position since 2022, contributing to the company's operations in the Latin American region. His role involves providing engineering support and solutions tailored to client needs, focusing on enhancing service delivery and customer satisfaction.
Previous Experience at WIND Telecom
Prior to joining SeaChange International, Rafael Pichardo held multiple roles at WIND Telecom in Santo Domingo, República Dominicana. He worked as Ingeniero Asesor TV Digital from 2008 to 2017, where he provided digital television consulting services. He then served as Gerente de Operaciones de la Red from 2017 to 2019, overseeing network operations. From 2019 to 2022, he continued in the same managerial role, focusing on the management and development of the OTT platform.
Education and Qualifications
Rafael Pichardo studied at Pontificia Universidad Católica Madre y Maestra, where he earned a degree in Ciencias de la Ingenierias, achieving the title of Ingeniero Telemático. His educational background provides a strong foundation for his technical expertise in telecommunications and engineering.
Technical Expertise and Skills
Rafael Pichardo specializes in Cable Modem Termination System (CMTS) technology and has extensive knowledge in Digital Video Broadcasting (DVB) and Multichannel Multipoint Distribution Service (MMDS). He possesses skills in video compression, particularly with Mpeg, and has experience managing Microsoft services and systems. His background includes both analog and digital CATV systems.