Rhaniel Borja
About Rhaniel Borja
Rhaniel Borja is a Customer Engineer at SeaChange International, where he provides engineering and technical support for software products. He has over a decade of experience in the field, having previously worked as a Senior System Integration and Testing Engineer and an R&D Engineer.
Work at SeaChange International
Rhaniel Borja has been employed at SeaChange International since 2012, currently holding the position of Principal QA Engineer. In this role, he is responsible for ensuring the quality of software products through rigorous testing and defect resolution. Additionally, he has served as a Customer Engineer since 2013, providing ongoing engineering and technical support after the release of SeaChange software products. His responsibilities include fixing defects in internal code and collaborating with various departments to address customer support issues.
Previous Experience at SeaChange International
Prior to his current roles, Rhaniel Borja worked at SeaChange International as a Senior System Integration and Testing Engineer from 2009 to 2012. During this time, he contributed to the integration and testing of software systems, ensuring that products met quality standards before release. His experience in this position laid the groundwork for his subsequent roles in quality assurance and customer engineering.
Experience at Adtx Systems, Inc.
Before joining SeaChange International, Rhaniel Borja worked at Adtx Systems, Inc. as an R&D Engineer from 2006 to 2009. In this role, he focused on research and development activities, contributing to the advancement of technology solutions within the company. His experience at Adtx Systems provided him with a solid foundation in engineering principles and practices.
Education and Expertise
Rhaniel Borja studied at Mapúa University, where he earned a degree in Communications Engineering with a focus on Electronics from 1999 to 2004. This educational background equipped him with essential skills and knowledge in engineering and technology, which he has applied throughout his career in various engineering roles.
Technical Responsibilities
In his current position as a Customer Engineer, Rhaniel Borja acts as the Engineering Lead for resolving a wide range of issues across the SeaChange product line. He coordinates lab tests to replicate customer issues and collaborates with the Engineering Department to implement necessary product corrections. His role is crucial in ensuring that customer support issues are addressed effectively and efficiently.